FAQS

How Long Do Saluber Orthotic Insoles Last?

  1. In our experience, Saluber insoles will last 1 - 2 years with moderate daily wear.
  2. Factors that affect usable life include user's activity level, whether the insoles are frequently moved between shoes, user's weight, etc.

How to Avoid Damaging Your Saluber Orthotic Insoles When Transferring Between Shoes?

  1. Repeated bending of the Saluber insoles can cause cracks in the foam and separation of the foam from the plastic shell.
  2. When transferring the orthotic insoles between shoes, take care to not bend any part of the insole more than is necessary to fit the insole into the shoes.  In particular, place your hand over the fore-foot portion or "last" of the insole when inserting into shoes to prevent the last from folding backwards during insertion.
  3. Having Saluber insoles that remain permanently in individual pairs of shoes will minimize damage to insoles associated with repeatedly bending the insoles during removal and insertion.

How to Clean and Disinfect Saluber Insoles?

  1. Remove insole from the shoe and lay flat in a glass or plastic container. Be careful to avoid bending the insole as noted above.
  2. Make a total of 2 or 3 cups of cleaning solution by adding chlorine bleach to warm water in a ratio of 1 tablespoon chlorine bleach per cup of water.  (5% - 10% chlorine bleach)
  3. Completely cover and soak the insole in the cleaning solution for 5 - 10 minutes. (Do not soak the insole longer than 10 minutes, as damage may occur!)
  4. The Alcantara top cover can be lightly scrubbed with a soft tooth brush during the soaking process to remove stains.  Do not scrub the foam underside of the insole.
  5. Upon completion of the 5 - 10 minute soaking period, remove the insole from the cleaning solution and thoroughly rinse all surfaces in a gentle stream of warm tap water for 60 seconds.  Avoid bending the insole more than is necessary.
  6. Place the wet insole on a flat surface and blot the top and bottom surfaces with a dry towel to remove excess water. Then air dry until dry to the touch.  Dry time will vary based on temperature and humidity.  (A fan can be used to speed up drying.  If a blow dryer is used, heat is not recommended.)
  7. The product is ready for use when dry to the touch.
  8. Saluber insoles should never be placed in a washing machine or dryer!

Why are Saluber Products Only Available from Foot Care Providers and Retailers?

  1. Saluber products are available in variety of thicknesses, widths, and configurations.  We work with local foot care providers and retailers to ensure that patients and consumers are fit with the most appropriate Saluber product.
  2. Saluber products are made from the finest materials available, including Alcantara® and Poron®.  When people touch and wear Saluber products, they understand the superior tactile properties that these materials provide. These differences are best experienced in-person.
  3. We believe that by having relationships with a network of local foot care providers and retailers, we can best ensure that patients and consumers receive properly fitting products in a timely manner. 

How can I become a Saluber Reseller?

  1. Click on "Register" to apply for an account, or use our "CONTACT" page.

I am a consumer or patient, how can I buy Saluber products?

  1. Use the "FIND A PROVIDER" page on the website.
  2. If there is not a suitable reseller near you, use the "CONTACT" page to send us a note and we will work with you.

Is Poron® a type of "memory foam"?

  1. NO.  Poron® is actually a "memory resistant foam".  Though Poron® is soft and elastic to the touch, it resists compression similar to a spring by retaining pockets of air even when subjected to extreme pressures; which is why it is a highly effective shock absorbing material. Additionally, Poron® is durable.  It is highly resistant to crushing and retains its resiliency and shock absorbent properties far longer than the cheaper foams that are more commonly used in footwear. 
  2. In comparison, "memory foams" allow air to escape as pressure is exerted so that the foam compresses to conform around (or "mold" to) the bottom and edges of the foot. Memory foam is often used to help prevent the foot from sliding within the shoe. However, as memory foam is compressed, it loses its capacity to absorb shock and protect the bottom of the foot from impact. Memory foams will typically rebound over a few minutes and feel soft to the touch, but are not effective at providing durable shock absorbance or protection from impact underneath the foot.
  3. Poron® is available in multiple densities, and Saluber combines densities to create insoles that are excellent for shock absorbance and protection as well as softness and comfort.

Is Alcantara® a type of leather, and why is it a good material for shoe innersoles?

  1. Alcantara® is not leather. It is a man-made material that provides a lush and elegant non-slip feel with unparalleled durability and practicality. It is breathable and absorbs perspiration without becoming slippery, is bacteria resistant and non-allergenic, it is also temperature neutral. These same properties have made Alcantara® a leading material used to upholster many of the worlds finest automobiles, yachts, aircraft, and furniture.

  2. By combining Alcantara® top covers with with Poron® cushioning, Saluber creates luxurious and comfortable insoles that are also highly durable, that minimize slipping inside the shoe, and that provide best in class shock absorption and protection from impact.