FAQS


FAQS

How Long Do Saluber Orthotic Insoles Last?

  1. In our experience, Saluber insoles will last 1 - 2 years with moderate daily wear.
  2. Factors that affect usable life include user's activity level, whether the insoles are frequently moved between shoes, user's weight, etc.

How to Avoid Damaging Your Saluber Orthotic Insoles When Transferring Between Shoes.

  1. Repeated bending of the Saluber insoles can cause cracks in the foam and separation of the foam from the plastic shell.
  2. When transferring the orthotic insoles between shoes, take care to not bend any part of the insole more than is necessary to fit the insole into the shoes.  In particular, place your hand over the fore-foot portion or "last" of the insole when inserting into shoes to prevent the last from folding backwards during insertion.
  3. Having Saluber insoles that remain permanently in individual pairs of shoes will minimize damage to insoles associated with repeatedly bending the insoles during removal and insertion.

How to Clean and Disinfect Saluber Insoles.

  1. Remove insole from the shoe and lay flat in a glass or plastic container. Be careful to avoid bending the insole as noted above.
  2. Make a total of 2 or 3 cups of cleaning solution by adding chlorine bleach to warm water in a ratio of 1 tablespoon chlorine bleach per cup of water.  (5% - 10% chlorine bleach)
  3. Completely cover and soak the insole in the cleaning solution for 5 - 10 minutes. (Do not soak the insole longer than 10 minutes, as damage may occur!)
  4. The Alcantara top cover can be lightly scrubbed with a soft tooth brush during the soaking process to remove stains.  Do not scrub the foam underside of the insole.
  5. Upon completion of the 5 - 10 minute soaking period, remove the insole from the cleaning solution and thoroughly rinse all surfaces in a gentle stream of warm tap water for 60 seconds.  Avoid bending the insole more than is necessary.
  6. Place the wet insole on a flat surface and blot the top and bottom surfaces with a dry towel to remove excess water. Then air dry until dry to the touch.  Dry time will vary based on temperature and humidity.  (A fan can be used to speed up drying.  If a blow dryer is used, heat is not recommended.)
  7. The product is ready for use when dry to the touch.
  8. Saluber insoles should never be placed in a washing machine or dryer!

Why should consumers purchase Saluber products from Foot Care Providers and Retailers with physical locations?

  1. Saluber products are available in variety of thicknesses, widths, and configurations.  We work with local foot care providers and retailers to ensure that patients and consumers are fit with the most appropriate Saluber product.
  2. Saluber products are made from the finest materials available, including Alcantara® and Poron®.  When people touch and wear Saluber products, they understand the superior tactile properties that these materials provide. These differences are best experienced in-person.
  3. We believe that by having relationships with a network of local foot care providers and retailers, we can best ensure that patients and consumers receive properly fitting products in a timely manner. 

How can I become a Saluber Reseller?

  1. Click on "Register" and fill out requested information to apply for an account
  2. Then contact us to let us know you want a wholesale account
    • Using our "CONTACT" page
    • Email us at customercare@bonapeda.com
    • By phone (973-415-9090)

I am a consumer or patient, how can I buy Saluber products?

  1. Use the "STORE LOCATOR" page on the website.
  2. If there is not a suitable reseller near you, you can purchase on this website at retail prices.
  3. You can also send us a note using the "CONTACT" page and we will work with you.

Is Poron® a type of "memory foam"?

  1. Not really. The Poron® used in Saluber orthotics is formulated to resist compression similarly to a spring, to cushion feet from impact and shock. Poron achieves this spring-like property by limiting the rate and amount of air that is compressed out of the foam, even when subjected to extreme pressures, which is why Poron is a highly effective shock absorbing material. Most "memory foams" allow air to move in and out with minimal resistance, so that the foam compresses easily to conform to the shape of the foot, and then rebounds after pressure is removed. Because most memory foams compress with little resistance, they have little capacity for shock absorbance.
  2. Because memory foams "mold" around the shape of the foot, they are often useful for preventing the foot from sliding within the shoe. But memory foams are typically not effective at providing shock absorbance or protection from impact underneath the foot.
  3. Saluber combines Poron with luxurious and non-slip Alcantara® to create insoles that are soft and comfortable, that provide excellent protection from impact and shock, and that resist slipping within the shoe.

Is Alcantara® a type of leather, and why is it a good material for shoe innersoles?

  1. Alcantara® is not leather. It is a man-made material that provides a lush and elegant non-slip feel with unparalleled durability and practicality. It is breathable and absorbs perspiration without becoming slippery, is bacteria resistant and non-allergenic, it is also temperature neutral. These same properties have made Alcantara® a leading material used to upholster many of the worlds finest automobiles, yachts, aircraft, and furniture.

  2. By combining Alcantara® top covers with with Poron® cushioning, Saluber creates luxurious and comfortable insoles that are also highly durable, that minimize slipping inside the shoe, and that provide best in class shock absorption and protection from impact.